We may collect and process the following data about you:
Information you give us:
You may give us personal information about you when completing the enquiry form on the Website or by corresponding with us by telephone, email or otherwise in order to engage us to carry out services for you, arrange a site meeting or just to enquire about our bird control services.
The information you give us may include without limitation your name, address, email address and telephone number.
Information we collect about you
Regarding each of your visits to the Website, we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Information we may receive or collect from other sources:
How we use the information
Information you give to us:
- To carry out our obligations that we promise to deliver and to provide you with the information and services that you request from us;
- To notify you about changes to Kent Bird Control Services policies, the services and products we offer on the Website
- To ensure that content from the Website is presented in the most effective manner for you and for your computer.
Information we collect or receive about you:
- To administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To improve the Website to ensure that content is presented in the most effective manner for you and for your computer;
- To allow you to participate in any interactive features of the Website when you choose to do so; as part of our efforts to keep the Website safe and secure.
Disclosure by us: we may share your information with selected third parties including:
Credit reference agencies for the purpose of assessing your credit score only where this is a required condition of us entering into a contract with you.
We do NOT sell, rent or disclose your details to third parties for marketing purposes.
We may disclose your personal information to third parties:
Where we store your data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy and Cookies Policy.
All information you provide to us is stored on our hosts secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Links on the Website to third party websites will have their own privacy policies and we do not accept any responsibility or liability for the actions of these companies or their privacy policies. Please check their policies before you submit any personal data to them.
Access to your information
The General Data Protection Regulation (GDPR) gives you the right to access information held about you free of charge. However, any unfounded or excessive requests may be subject to a fee. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. For further information or to contact us about your personal data held by us please email info[at]kentbirdcontrolservices[dot]com or call 01233 500332